WE STRIVE FOR EXCELLENCE AND WANT ALL OF OUR CUSTOMERS TO BE COMPLETELY SATISFIED SO IF YOU HAVE ANY PROBLEMS PLEASE CONTACT US FIRST AND LET US KNOW HOW WE CAN HELP**PLEASE CHECK OUT OUR STORE TO SEE ALL THE OTHER GREAT DEALS THAT WE HAVE TO OFFERNICE HARD TO FIND USED IN GOOD WORKING AND GOOD OVERALL COSMETIC CONDITION ACORN SUPERGLIDE 120 STAIRLIFT GENUINE ASSORTED WIRES HARNESSSEE PICTURES!!CAME OFF A MODEL ACORN SUPERGLIDE 120 BUT IT WILL WORK WITH MULTIPLE MODELS SO DO YOUR OWN RESEARCH!! THIS IS A TESTED IN GOOD WORKING AND GOOD OVERALL COSMETIC CONDITION GENUINE REPLACEMENT ITEM. IT IS USED AND IT MAY SHOW SOME SIGNS OF MINOR WEAR SUCH AS DUST/DIRT/STAINS OR SURFACE SCRATCHES THAT IN NO WAY AFFECTS THE WORKING ABILITY OF THE ITEM. IT IS PRICED TO SELL AND IT INCLUDES FREE SHIPPING**DUE TO EBAY’S FEEDBACK POLICIES, THE NUMBER OF PEOPLE WHO SCAM AND BECAUSE SOME BUYERS TAKE IT UPON THEMSELVES TO LEAVE UNJUST NEGATIVE OR NEUTRAL FEEDBACK WE WILL NOT LEAVE POSITIVE FEEDBACK UNTIL WE RECEIVE FEEDBACK FROM BUYERS. IF THERE ARE PROBLEMS WITH ITEMS WE WORK VERY HARD TO RESOLVE THE ISSUE QUICKLY. WE ARE VERY SORRY FOR THIS AND HOPE YOU UNDERSTAND.**THANK YOU AND HAVE A GREAT DAY