SoftSense Neck Shoulder Stretcher Neck Pain Relaxer Cervical Traction Pillow New. There are 2 springs included in packaging for pillow. NOTES: We appreciate your business and we ask that you please contacts us first to work out any issue you may have. Please review pictures prior to purchase. ONLY comes with what’s in pictures. SHIPPING: All orders are shipped 1-2 business days after purchase. Tracking is uploaded as soon as an order is shipped. If you want to add any shipping details please message us prior to checkout. For combined shipping also please message us prior to purchase. Thanks.