Product detailsBatteries ‏ : ‎ 1 AA batteries required. (not included)Package Dimensions ‏ : ‎ 18 x 11 x 5 cm; 63 GramsItem model number ‏ : ‎ F-18Item Weight ‏ : ‎ 63 gNet Quantity ‏ : ‎ 1.00 countPurchase Guide:If you make an order please confirm for which ear you want to use the hearing aid (either left or right or both ears) and send us latest hearing loss report (audiogram) within 72 hours. And we will program your hearing aid after receiving your audiogram. If we do not receive any such report from your end then we dispatch ordered item(s) after 72 hours. And you have to program and fit the item(s) from your nearest audiologist or hearing care professional.N:B: For any custom made item(s) we need ear canal volumetric measurement details in cm/mm which includes ear canal length, width(radius) of the inner ear. For items listed in group – please mention specific item name or model for your order placed so that we can send that specific item(s) without any discrepancies. Color and size of hearing aids may vary in actual. So, during order buyer are requested to mention item color so that we can supply actual color item(s) ordered. All photographs depicted here are taken from original manufacturer.Refunds/Returns Instructions:We offer full refund if the item is received in a damaged condition or any other reason. We ask the customers to ship the item(s) back to us through courier USPS(lesser cost) by them and we will also pay the shipping cost along with full refund paid to us to the you after receiving the item(s). As from India we are unable to provide shipping level to buyer.Buyer are requested to contact us for advise for fitting of hearing aids. And they are requested not to file eBay or PayPal Resolution Center Cases. If you contact us, we will resolve any issue upon receiving your message.Leave Your Feedback Please :Your positive feedback is important to us. Please do leave your feedback after receiving your item. And if you are not satisfied with our product and services delivered to you please contact us immediately for further suggestions. Disclamer! According to the FDA, it is in buyer best health interest to obtain a professional audiological evaluation before purchasing a hearing aid. All buyer are requested to do so before ordering on this item. If buyer choose to not obtain an audiological evaluation before purchasing hearing aid the we are required by law to provide to buyer and obtain from you a signed written waiver of the audiological evaluation, and we are required to provide to buyer a copy of the User Instruction Brochure for a hearing aid, review the contents of that brochure with buyer, and afford buyer time to read the brochure. Buyer must provide to us either a signed statement from a physician or a signed waiver before we shall deliver the ordered hearing aid to buyer. Upon buyer request, we will also provide to buyer a copy of the User Instructional Brochure for the hearing aid or the name and address of the manufacturer or distributor from whom a User Instructional Brochure for the hearing aid can be obtained. Also it is to be noted that all hearing aid models features described here are supplied by original manufacturer. We are not liable for any variations item(s) descriptions. Buyer may confirm it in original manufacture website. Price may change anytime without prior information to buyer. PAYMENT WE ACCEPT PAYMENT THROUGH Multiple gateway CUSTOM POLICY ANY KIND OF CUSTOM/IMPORT DUTIES OR CHARGES IS BUYER’S RESPONSIBILITY THANKS…VISIT AGAIN!!!