This is an open box item. These were shipped, opened, and sent back unused. We then check the item to make sure everything is in working order and original packaging. As a result of being opened, we can sell it to you cheaper than new! The box is likely to have wear and tear due to shipping more than one place but will only send if it is in good enough condition to protect the product. Thanks! FEATURES: From Petite to Tall, get the perfect fit and features with The Zoom Rolling Walker. It is the only Rolling Walker that comes in 4 seat heights 18”, 20”, 22”, 24” – giving you the perfect sitting and standing fit. NOVA’s signature rolling walker is designed for optimum stability and ideal for indoor and outdoor use. Also unique about the Zoom is its patented Lock n‘ Load that locks the walker in a folded position, making it much easier to lift in and out of a vehicle or any storage situation. The beautiful metallic paint finish is attractive and long lasting WHEELS & BRAKES: The best wheels for all terrain and optimum stability are NOVA’s 8″ rugged wheels with 1 1/2″ wide base. These wheels take you to most places while keeping the ride smooth and stable. NOVA’s patented feather touch hand brakes are uniquely designed for maximum comfort and control. It is easy to engage the brake with a small grip and minimal hand strength. Parking or locking the brakes takes just a gentle push downward on the lever and a pull upwards to release. Our brakes are backed by the best Brake Warranty with a 5 year warranty on all brake parts SEAT & STORAGE: Padded 2” thick seat allows for extra comfort. It is also durable and easy to clean. Seat Dimensions: 13.75″W x 12.75″D. The roomy pouch is great to store and carry personal items – and keep them secure and out of sight. There is also a small pocket inside the pouch for keys and phones. Pouch Dimensions: 15.5″W x 9.25″D x 6.25”H SPECIFICATIONS: Approximate user height of 4’10“ – 5’4”; Seat height is 18″ (this is for Zoom 18, there is also 20”, 22”, 24”); Weight Capacity is 300 lb.; Walker weight is 15.5 lb.; Handle height adjustable from 27.75″-31.25″; Width between handles: 18″; Overall dimensions: 24.5″W x 25.25”D x 31.25”H WARRANTY: NOVA walkers are built for life and backed by the best service and warranty. The NOVA Zoom has a Lifetime Limited Warranty on the frame and 5 Warranty on the Brakes. Your complete satisfaction is our only goal