This is an open box item. These were shipped, opened, and sent back unused. We then check the item to make sure everything is in working order and original packaging. As a result of being opened, we can sell it to you cheaper than new! The box is likely to have wear and tear due to shipping more than one place but will only send if it is in good enough condition to protect the product. Thanks! GET THE PERFECT FIT with the Quick-Fit push buttons to easily adjust the handles and legs for a custom fit that is perfect for you. Having a Perfect Fit on your Star Rollator allows for maximum comfort, stability and mobility. Each model (Standard and Petite) has 3 seat height adjustments and handle adjustments that just take a push button to easily and quickly adjust. The approximate user height range for the two models is 4’11” – 5’5” and has a very durable 300 lbs. weight capacity. Assembles in just minutes with no tools required!