You will receive 3 Pack: Nova Ortho Med Wall-Mounted Grab Bar 12″ CHROME #8012CH-R Heavy Duty . Your item will ship the same day if ordered before 2:00pm EST, or the next business day if ordered after. Free Shipping applies to the Continental United States only. Packaging may vary, see photos. The 12 inch Wall Grab Bars are chrome with knurled handles. They can be used horizontally or vertically and come complete with mounting hardware. The weight capacity is 250 lb. They have a 1.5″ wall stand off, 2.5″ fixed flange, rubber gaskets, and 1″ diameter of tubing. Unit Weight (lbs): 1Overall Dimensions (inches): 2.75w x 2.5d x 14.75hDistance Between Hole: 1.5Distance Between Opposing Hole (inches): 2.12Flange Size (inches): 2.75Wall Stand Off: 1.5Retail Packaged: YesDear Customer,We will work really hard to pack your order with care, but we do understand that sometimes things go wrong. Please check your shipment and let us know if you have any concerns. You can contact us and we will fix the problem right away!Also, when you receive your item, if you are happy with your item, please leave us feedback and let us know how you like our product and service!Our company is a small, family owned business based in NE Ohio. We THANK YOU for your purchase and look forward to working with you again soon.Eric and Susan