Enjoy peace of mind with our comprehensive warranty coverage:-5-year Limited Warranty on Frame-13-month Limited Warranty on Electronics-13-month Limited Warranty on Drive MotorsAdditionally, we offer a 1-Year In-Home Service. If you experience any issues with your item within the first twelve months, simply contact HV Supply to arrange for a technician to visit your home for diagnosis and repair.Return and Replacement Policy:-If the item is received damaged, please notify us within 3 business days to arrange a free replacement.-For order refusals or return requests unrelated to damage, customers are responsible for a 25% restocking fee of the original item price, plus a 115.00 back freight charge.