StarkeyEvolve Livio AI2 Total Mic CoversAll of our items come directly from the manufacturer. Nothing is old stock and no knocks offs. Official OEM products only. We are located right in the middle of the continental United States of America. Nothing drop ships from overseas or Hawaii. PaymentPayment or contact must be made within seven days or an unpaid item dispute will be opened and feedback will not be left.FeedbackFeedback will be left once the buyer has left feedback, acknowledging that the transaction has been completed and that all is as it should be. If you don’t know how to use the feedback forum read the help section, it will guide you through it. If you have excessive negative feedback, we reserve the right to cancel your bid.ShippingAll shipments are through USPS.Almost all orders ship out the day after purchase.Returns / CancellationsReturns, exchanges, or cancellations are not accepted for any of our products for any reason. By placing an order you are agreeing to those terms.