One-Time Adjustment-Locking Strap on the left side is adjusted during the initial fitting then left in that position so the patient can achieve the proper tightness and positioning when the collar is reapplied at home. Targeted Hot/Cold Therapy-The Aspen Therapy Pack delivers hot/cold therapy helps to reduce inflammation and spasm. Moving its location inside the back panel focuses the therapeutic compression to wherever its needed. Integrated Air Pump-Easily accessible, the air pump and pressure release valve allows patients to quickly achieve the level of compression that works best for them.   One Size Adjustable-Multiple adjustment settings effectively fit various anatomies while allowing clinicians to position the head in neutral by simply pulling and turning the Height Adjustment Dial. Cradles the Chin Comfortably supports the chin while shifting the head back into proper alignment. Aspen Vista Multipost Therapeutic Cervical Collar L0180 The Vista MultiPost Therapy Collar is an active therapy device designed to reduce the symptoms of Forward Head Carriage.Worn minutes a day in the comfort of home, the Vista® MultiPost Therapy Collar is designed to reduce symptoms associated with cervical conditions such as cervicogenic headaches, Forward Head Carriage and “Text Neck”. Unnatural head positions can shift the cervical spine out of alignment, leading to radiculopathy, neuropathy and cervicogenic pain. The Vista MultiPost Therapy Collar promote an enhanced environment for healing by combining a pneumatic compression bladder that helps achieve cervical neutral with hot or cold therapy intended to reduce inflammation and muscle spasm Features: ✔One-Time Adjustment-Locking Strap on the left side is adjusted during the initial fitting then left in that position so the patient can achieve the proper tightness and positioning when the collar is reapplied at home. ✔Targeted Hot/Cold Therapy-The Aspen Therapy Pack delivers hot/cold therapy helps to reduce inflammation and spasm. Moving its location inside the back panel focuses the therapeutic compression to wherever its needed ✔Integrated Air Pump-Easily accessible, the air pump and pressure release valve allows patients to quickly achieve the level of compression that works best for them. ✔One Size Adjustable-Multiple adjustment settings effectively fit various anatomies while allowing clinicians to position the head in neutral by simply pulling and turning the Height Adjustment Dial. ✅ PERSONALIZED SUPPORT: Reach out to Brace Direct (an American Owned Company) to schedule an appointment with a fitting professional for a free video fitting and adjustment session to achieve the perfect fit. Shipping Shipping Continental US Street and PO box: 3-6 business days** Alaska and Hawaii Street and PO box: 6-10 business days** US Protectorates and Canada Street and PO box: 6-10 business days** APO/FPO Street and PO box: 15-30 business days International outside US: 10-25 business days * Our business days are Monday-Friday 9:30 am – 5:00 pm EST. We are closed during most federal holidays within the United States. Orders placed on weekends and after 2:00 pm EST on weekdays may not be processed until the next available business day. Returns Returns And Exchanges Returns and exchanges will be accepted within 30 days of purchase. Customers must contact us via eBay messages to obtain a prior authorization code before shipping a return or exchange. Once authorized the customer will be sent a prepaid return label. The return shipping cost for international orders is the responsibility of the customer. If the item returned is worn, damaged, or not in its new/original packaging, it is subject to restocking fees and an exchange will not be granted. If you are exchanging please email us with the product or size you would like along with a contact telephone number. Once your return is received and inspected, your return/exchange will promptly be processed. Shipping costs may not be refunded unless an incorrect or defective item was sent. * Please note that we cannot guarantee your return or exchange without the addition of a package tracking service. Please keep that information for your records. About Us Brace Direct believes that all patients should have access to high quality medical braces to help them get out of pain. With the ever-increasing cost in insurance premiums, co-pays, and deductibles, we believe it is important to offer a direct way to get the braces you need. Removing the need of having to go through insurance companies greatly reduces the cost to you. We strive on bringing you the highest quality medical braces at direct pricing. Thank you for trusting Brace Direct with helping you get out of pain.