Description Pair of RCA OTC Hearing Aid – Rechargeable, Discreet, Behind-The-Ear Hearing Aid, Adjustable Volume Control Wheel, Right or Left Ear Compatible, 15-Hour Battery Life, Water-Resistant – Comes with charger stand. Important Information Please, feel free to ask us a question if you have any doubts about this item. We will answer your question very quickly. Make sure you read the item description and check pictures before purchasing. We always want to make sure you are satisfied with the product, so make sure you understand the condition of the item before purchasing. Open box items: Open box items are in excellent, like new condition, and most of the time have never been used. These items may present damages to the box and consequently to the products inside. These damages may be little scuffs or scratches either to the box or to the item, so they can’t be advertised as new. These items are discounted, and if you like a great deal this is for you! If there are any major details or items missing, they will be described in the listing or shown in the pictures. We ask you to please understand the condition of the item before purchasing to avoid being disappointed. All open box items are tested, cleaned, and thoroughly inspected before being sealed back by us. Shipping Policy We usually ship items on same day if the payment is completed before 3:00 PM EST. All our items are shipped with extreme care, and we will make sure you get it safe and sound. Return & Refund Policy All our items are inspected, tested, and cleaned. Once you receive the item, you may have questions or technical issues and it’s all good man. Just contact us and we will promptly resolve it. We offer free returns ONLY on items that malfunctions at arrival (Dead at Arrival) or are Not as Described. Serial numbers are recorded for security reasons, all packages and items are documented prior to shipping. Packaging is recorded and pictured for quality control and resolve claims. FeedbackPlease send us your honest feedback after your product is delivered. That helps us improve and grow our store. We appreciate your visit and hope to do business with you again. Thank you and have an amazing day!